eBook FAQ


What is an eBook?

ALM eBooks are digital, downloadable versions of books. eBooks can be downloaded and read on your desktop or a variety of popular tablet and mobile devices. Once downloaded, access to the Internet is not required to read them. Internet access is required to access hyperlinks to cases, statutes and other materials referenced in the books.

What is the file format of ALM eBooks?

The file format used is EPUB 2.0. EPUB is a free and open e-book standard established by the International Digital Publishing Forum (IDPF). Files have the extension .epub. See http://idpf.org/epub

What e-Reading Software is recommended?

For iPad or iPhone users, we recommend Apple® iBooks.

For Android devices users, we recommend Aldiko.

For PC or Mac® users, we recommend Adobe Digital Editions
*To view the full list of supported devices compatible with Adobe Digital Editions, 
http://www.adobe.com/products/digitaleditions/.

For Barnes & Noble NOOK and Sony Reader users, see our troubleshooting section for more information and support links.

Use of other party’s applications/tools are subject to their terms and conditions. Use of such third party’s applications is at your own risk.

Can I read the eBook on my Kindle?

ALM eBooks are not available for Kindle at this time. Kindle Fire users may install unsupported ePub reading applications. In order to do this, Kindle Fire users need to open the Kindle Fire’s settings menu, select Device, then turn on “allow installation of applications from unknown sources”. Users can then download an ePub reader application directly from any manufacturer’s website. See our recommended application list for Android devices.

Do I have to be online to access hyperlinks to cases, citations, etc?

Yes. Internet access is required to access the cases and statutes, while simply reading the eBook does not require internet access.

To access this primary source material,click the case name or statute link, which will look like a hyperlink. The application may ask you if you wish to leave the application in order to open the case using another application. The case or statute will open in a separate Internet browser application. You will need to return to your eBook reading application to resume reading the book.

Tools for toggling between internet browsers and eReaders on tablet devices may vary. For example, using the iPad,you can double click the home button to quickly move from one open application to another open application. We recommend checking the FAQ and user groups for your device and eReader to discover navigation tips and tricks.

Please Note: our database of primary source material is ever changing and there may be some cases or other specialized authorities that are not yet available. You may encounter links where you receive a message “The case is not currently available, click here for Google Search.” We have decided to include these cases as live links so that if and when the cases do become available, users can get to them right away instead of waiting for the next release for the links to work. The Google search offered is pre-populated with the case details in order to speed your research.

Do eBooks ‘expire’ or ‘time out’?

Once downloaded, the eBook will not expire.

eBook Only - When the content is updated, you will be notified when the new edition is available.

eBook/Print Combo - When the content is updated, your subscription will be auto-renewed and you will receive instructions with the print edition about how to download the latest edition.

Can customers share an eBook?

Use of ALM eBook is for the personal use of the buyer only and is subject to the Terms and Conditions section which is incorporated into the eBook.

Why does my name and company appear one very page of the eBook? Can I remove it?

In order to make our products easily accessible across a variety of devices and eReader applications, ALM eBooks have adopted a Digital Rights Management (DRM) policy known as “Social DRM” as opposed to imposing a more restrictive policy. Your name appearing on the book indicates that you are the sole owner of the book and will abide by the terms and conditions. 

We recommend the user download the eBook file directly to the device they intend to use to read it. If an eBook application is already installed, the eBook will  automatically open. If the file is downloaded to the device which does not have an eBook eReader, the book will not open until an application is installed. Please see our troubleshooting section for more information about downloading eReader applications.

What if I do not get the email?

If you do not receive the email with eBook download link within 5 minutes, please check your spam filter. If the email is not in your spam folder, you can re-download the book or contact our Customer Service team who can assist you with getting your download link.

You will have seven days to retrieve your eBook. If you do not retrieve your eBook within this time, you will simply need to regenerate the email with the download link. See the next section for details.

Where do I go to re-download my eBook?

On www.lawjournalpress.com, we offer a facility to manage eBook downloads no matter which site the book was purchased on (www.lawjournalpress.com or www.lawcatalog.com).

Go to www.lawjournalpress.com and login with the username and password you used when you purchased the book. You will see a My EBOOKS tab both on the top and in the middle of the page. Please click the My EBOOKS links in either location.

From here you will see a list of eBooks you have purchased and a link to regenerate the email with the download link.You will have seven days to retrieve your eBook. If you do not retrieve your eBook within this time, you will simply need to regenerate the email with the download link.

Is there a limit on the number of times I can re-download my eBook?

There is no limit to the number of times the book can be re-downloaded. Once you purchase the book it is yours to keep. Please see our eBook terms and conditions policy which is included in the front matter of the eBook as well as on our website.

How many devices can I use my ALM  eBooks on?

There is no limit to the number of devices where the book can be downloaded for personal use. Please see our eBook terms and conditions policy which is included in the front matter of the eBook as well as on our website.

Can I return an eBook/eText book that I purchased?

If you have purchased the book in error and have not downloaded the eBook, you may request a refund by contacting our Customer Service department.

I'm having some issues with my eBook (it won't open or it doesn't look right), what do I do?

Contact our Customer Service department.

If I switch computers or  tablet devices, what happens to all of the notes and annotations that I make in my book?

Results will vary depending on the device, eReader and personal library software you use. We recommend checking the FAQ and user groups for your device and eReader.

If you do intend to transfer notes and annotations, we recommend Adobe Digital Editions.

What study tools are built-in to e-Readers?

Most eReader software, not all,includes the following features: highlighting, bookmarking, search on exactterm, notes.

 Troubleshooting  Resources

Adobe® Digital Editions

See the website for system requirementsand instructions for your machine and OS. http://www.adobe.com/products/digitaleditions/systemreqs/

To Install Digital Editions: Navigate to http://www.adobe.com/products/digitaleditions/

You will be required to create an Adobe ID in order to use this free service, the Adobe ID enables you to transferitems protected by digital rights management (DRM) between multiple computers or devices and restore them after a data loss or system reinstallation.

To learn more about Adobe ID, see https://www.adobe.com/cfusion/membership/index.cfm

Transferring notes and annotations between computers

Below are some FAQ about Adobe, for  more information see Adobe’s website about using Adobe Digital Editions: http://www.adobe.com/products/digitaleditions/help/#activation

Aldiko

To download the Aldiko reader: http://www.aldiko.com/features.html

For support and information about this product, please see Aldiko’s customer service website: https://aldiko.zendesk.com/home

Apple® iBooks

iBooks is an eBook application manufactured by Apple Inc. for their operating system and devices. iBooks is not pre-loaded onto devices; users may install iBooks free of charge from the iTunes App Store.

Barnes& Noble NOOK

NOOK can read ALM eBooks you have transferred onto the device using a USB connection from your PC or Mac®. For support, please see the Nook support page: http://www.barnesandnoble.com/u/NOOK-Support/379003184

NOOK offers a variety of free applications for sharing content across devices, see the NOOK application page for details. http://www.barnesandnoble.com/u/free-nook-apps/379003593

Sony Reader and Sony Reader Library

For support about reading an EPUB file on the Sony Reader and transferring files from your Computer to your reading device, see the Sony Reader help page. http://ebooks.custhelp.com/app/answers/list

NON eBook Download Info

Windows Users

Click on the file name. If the file does not automatically download when you click on it, right-click on your mouse and select "Save Target as" (Internet Explorer) or "Save Link as" (Firefox).

Note: Save the document in a location where you can easily find it, such as the "My Documents" folder. If the document has opened automatically, go to the "File" menu, choose "Save As", and select the location. If you do not save the file, you may not be able to access it again in the future. Online access to the file(s) expires in 7 days.

To view the file after you have saved it, click on it. If it does not automatically open in the correct application, e.g. Microsoft Word and Excel, Adobe Acrobat Reader, etc., choose the appropriate applications and open with the file with it. Sound files such as mp3s may be listened to using Windows Media Player, iTunes, or other .mp3 players. Video files may be viewed in Windows Media Player.

Note: Some downloads, e.g. those involving multiple documents or sound files, may be compressed in ".zip" format. If your download has ".zip" in the file name, double-click on the downloaded file to decompress.

Mac Users

Click on the file name. If the file does not automatically download, click and hold the mouse, then select "Download to Disk." Or hold down the control key as you click on the link and select "Download Link to Disk."

Note: Save the file in a folder where you can easily find it. If the document has opened automatically, go to the "File" menu, choose "Save As", and select the location. If you do not save the file, you may not be able to access it again in the future. Online access to the file(s) expires in 7 days.

To view the file after you have saved it, click on it. If it does not automatically open in the correct application, e.g. Microsoft Word and Excel, Adobe Acrobat Reader, etc., choose the appropriate applications and open with the file with it. Sound files such as mp3s may be listened to using Windows Media Player, iTunes, or other .mp3 players. Video files may be viewed with QuickTime.

Note: Some downloads, e.g. those involving multiple documents or sound files, may be compressed in ".zip" format. If your download has ".zip" in the file name, double-click on the downloaded file to decompress or right click with the mouse.